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Data Center Operations Associate - Fargo, ND
Post Date: 05/07/2020
Close Date: 06/15/2020
Company:
Midco
3901 N Louise Ave
1-800-888-1300

Web Site: (new browser window will open)
www.MidcoCareers.com

Job Listing URL: (new browser window will open)
https://recruiting.ultipro.com/MID1014MIDCI/JobBoard/ca97a482-b516-4320-be97-08b06a44002f/OpportunityDetail?opportunityId=4a599086-cb71-464b-ae37-0a6dd1744c7a

Salary:
$30,000 - $49,999

Location:
Fargo, ND

Job Description:
Perform duties related to the day to day operational activities and functions within the business data center facilities at Midco. Work closely with internal and external customers pertaining to data center related activities.

Ensure the efficient and highly available operation of the Midco business data centers. Collaborate with the Business Data Center team to ensure alignment with the business objectives of the organization.

KEY FUNCTIONS:

Participate in the deployment, monitoring, maintenance, and support of all colocation data center facilities systems.
Scheduling and managing preventative maintenance of data center equipment.
Use best practices to establish data center operations based on tier II and tier III standards.
Perform daily inspections of equipment and facilities.
Maintain proper record of work operations, logs, and events to provide detailed reporting to management.
Perform system administration tasks to keep facilities equipment and documentation up to date.
Routine backups of critical facilities equipment and devices.
Maintain standards, policies, and procedures for systems, security, emergency and disaster.
Continuous monitoring of equipment for proper operation
Knowledge and configuration of computer/server hardware, low voltage cabling, and systems troubleshooting.
Work with new and existing customers for access, installation, and Smart Hands needs.
Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Be willing and able to travel in accordance with Midco’s “Use of Vehicle for Company Business” policy.
Adhere to Midco privacy guidelines to ensure each customer’s privacy.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

Establish and maintain regular written and in-person communications with leadership.
Identify areas of improvement or opportunity and communicate with leadership.
Assist with the operation of multiple data center facilities providing a high level of uptime.
Support the mission, vision and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
Effectively communicate with other departments to handle any escalating issues in a timely manner.
Possess an enthusiastic, energetic, self-motivated and detail-oriented approach towards work and all work projects.
Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
Multi-task without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customers and leadership.
Adhere to and actively follow Midco policies and procedures.
Perform other duties as assigned.
Maintain regular attendance.
Must be able to travel when necessary.
EXPERIENCE AND EDUCATION:

Associates degree in Computer Science, Facilities Management, or Electrical or equivalent experience required.
Two years of experience working with computer and server hardware
Some critical facilities or data center experience preferred
Ability to deliver projects into production successfully.
High level of communication skills and customer service orientation.
Maintain current, valid driver’s license with good driving record.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 50 lbs.
The noise level in the work environment is moderate to loud.
The employee will be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands. This includes on-call duties.
Be able and willing to travel up to 25% of working hours.
ABOUT MIDCO:

Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. By 2025, Midco will deploy 10G, the next great leap for broadband – while also expanding its fixed wireless network to rural areas. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

Free and discounted Midco internet / cable
Tuition reimbursement
Support of employee involvement in the communities we serve
Employee referral program
Wellness programs
Visit MidcoCareers.com to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please click HERE.

Requirements:
Associates degree in Computer Science, Facilities Management, or Electrical or equivalent experience required.
Two years of experience working with computer and server hardware
Some critical facilities or data center experience preferred
Ability to deliver projects into production successfully.
High level of communication skills and customer service orientation.
Maintain current, valid driver’s license with good driving record.


Contact Information:
recruiter@midco.com
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