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Job Opportunities

Network Operations Center Administrator I
Post Date: 10/02/2019
Close Date: 10/16/2019
Information Technology Department
Bismarck, ND

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$30,000 - $49,999

Bismarck, ND

Job Description:
Job ID: 3014252
Closing Date: 10/16/2019
Location: Bismarck, ND
Full/Part Time: Full-Time
Regular/Temporary: Regular

Hiring Range: $3,899 - $5,302 per month (Incumbent salary will be commensurate with education and experience; complete compensation package includes employer paid family health care, generous pension plan, paid vacation and sick leave)

The State of North Dakota’s purpose is to Empower People, Improve Lives, and Inspire Success. North Dakota’s Information Technology organization asks itself “How might we deliver world class technology and service?” North Dakota Information Technology (NDIT) is seeking a candidate that has the same passion to Empower People, Improve Lives, Inspire Success, and deliver world class technology through network administration for NDIT and other state agencies. The successful candidate will be a leader who enjoys working with people in a collaborative environment, who can learn quickly in a rapidly changing technology landscape, and who embodies the core values that we follow as public servants for the State of ND: Gratitude, Humility, Curiosity, and Courage.

Summary of Work

The successful candidate will work as a member of the Network Operations Center (NOC) team and must have excellent oral and written communication skills, as well as the ability to manage multiple competing priorities and have strong time management skills. Must be able to make sound decisions and work well within a team environment. Applicant must demonstrate a strong fundamental knowledge of large networks or network technology.

Duties and Tasks

•Provide Tier II support to all entities including state and local government, K-12 education and Higher education.
•Monitor, coordinate and resolve incidents and/or changes requested by customers and internal staff to network, voice and video configuration and solutions.
•Configure and setup new network hardware or services such as network switches, routers, routing protocols, quality of service, phones, call center solutions or video codecs.
•Assist in problem resolution by providing in-depth hardware analysis and protocol analysis.
•Maintain records and update/create documentation as necessary.
•Provide assistance with after-hours maintenance activities and participate in on-call rotations.

Minimum Qualifications

Bachelor’s degree in Network Systems, Computer Science, Data Systems Design or a related field and one year of current and progressive work experience in the evaluation and analyses of major portions of a large data network; or an Associate’s degree in computer related field and three years of current and progressive related work experience as stated above.

Contact Information:
Application Procedures

•Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
•All application material must be received on or before the closing date by 11:59 pm and must include the following documents: •Resume
•Cover Letter

•North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.

For more information or if you need an accommodation, please contact: Darla Van Vleet, North Dakota Information Technology: Email: itdjobs@nd.gov phone: (701) 328-1004, fax: (701) 328-3000 or TTY: 1-800-366-6888 or local at (701) 328-3190

Job Announcement Status can be viewed at: >http://www.nd.gov/itd/working-itd
•Learn more about ITD at: >http://www.nd.gov/itd
•Learn more about Employment Benefits at: >https://www.nd.gov/omb/state-employee/employment-and-compensation/benefits
•Visit North Dakota State government: >http://www.nd.gov

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.


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